Terms of Service

1. Acceptance of Terms

By accessing the Justice Compliance website or using any Justice Compliance Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you are accessing the Services on behalf of a government agency or organization, you represent that you have authority to bind that entity to these Terms.

2. Description of Services

Justice Compliance provides software solutions and support services designed to assist law enforcement agencies and criminal justice organizations with compliance management, operational workflows, reporting, and oversight.

Specific features, functionality, and service levels are defined by written agreements, statements of work, or subscription orders executed between Justice Compliance and the customer.

3. Eligibility

The Services are intended solely for:

• Authorized government agencies
• Law enforcement organizations
• Approved organizational users

You must be authorized by your organization to access and use the Services.

4. User Accounts

4.1 Account Responsibility

Users are responsible for:

• Maintaining the confidentiality of login credentials
• All activity occurring under their account
• Ensuring access complies with agency policy

4.2 Authorized Use

Accounts may only be used by individuals expressly authorized by the subscribing organization. Sharing credentials is prohibited.

5. Acceptable Use

You agree not to:

• Access systems without authorization
• Attempt to bypass security controls
• Introduce malicious code
• Use the Services for unlawful purposes
• Misuse or improperly disclose agency data

Justice Compliance reserves the right to suspend access for violations of acceptable use or security policies.

6. Intellectual Property Rights

6.1 Justice Compliance Property

All software, documentation, designs, trademarks, and content provided by Justice Compliance remain the exclusive property of Justice Compliance.

6.2 Customer Data

Customers retain all rights to their data. Justice Compliance does not claim ownership of agency data.

7. Customer Data and Privacy

Justice Compliance processes customer data solely to provide contracted Services.

• Customer data is handled in accordance with the Privacy Policy
• Justice Compliance acts as a service provider/data processor
• Access is restricted, logged, and auditable
• Data use is limited to customer-authorized purposes

8. Payment Terms

8.1 Fees

Fees, billing schedules, and payment terms are defined in applicable subscription agreements or procurement documents.

8.2 Taxes

Customers are responsible for applicable taxes unless exempt under law.

9. Term and Termination

9.1 Term

These Terms remain in effect while you access or use the Services.

9.2 Termination for Cause

Justice Compliance may suspend or terminate access for:

• Material breach of these Terms
• Security violations
• Unlawful use

9.3 Effect of Termination

Upon termination:

• Access to the Services will be disabled
• Data handling will follow contractual and legal requirements

10. Warranties and Disclaimers

The Services are provided “as is” and “as available.”

Justice Compliance does not warrant that:

• Services will be uninterrupted or error-free
• Results will meet specific operational outcomes
• Compliance determinations replace agency legal judgment

To the maximum extent permitted by law, all implied warranties are disclaimed.

11. Limitation of Liability

To the extent permitted by law:

• Justice Compliance shall not be liable for indirect, incidental, or consequential damages
• Total liability shall not exceed the fees paid under the applicable agreement during the prior twelve (12) months

Some jurisdictions may limit these exclusions.

12. Indemnification

Customers agree to indemnify and hold harmless Justice Compliance from claims arising from:

• Unauthorized use of the Services
• Violation of law or policy
• Misuse of customer data

13. Dispute Resolution

Unless otherwise required by applicable law or government contracting rules:

• Disputes shall be resolved through good-faith negotiation
• Venue and procedures are governed by the governing law provision

14. Governing Law

These Terms are governed by the laws of the State specified in the applicable customer agreement, without regard to conflict-of-law principles.

Government entities may be subject to jurisdiction-specific legal requirements.

15. General Provisions

• Severability: Invalid provisions do not affect remaining terms
• Assignment: Requires written consent unless by operation of law
• No Waiver: Failure to enforce does not waive rights
• Entire Agreement: These Terms supplement executed customer agreements

16. Changes to Terms

Justice Compliance may update these Terms from time to time. Updates will be posted with a revised effective date.

17. Contact Us

For questions regarding these Terms:

Justice Compliance

Email: legal@justicecompliance.com

Phone: 1-800-JUSTICE-1

Government agencies with contractual or compliance questions are encouraged to contact us directly.